Commercial Roofing Customer Reviews

Excellent

Great Lakes Roofing Corporation4.8

Based on 350 reviews

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Phil S.

7 days ago

Exceptional service and communication. Highly recommend!

Ian R.

1 week ago

Easy to work with and got the job done quickly.

Sheri F.

1 week ago

lance W.

2 weeks ago

The whole team did a fantastic job, from Randy, to Gary and his crew as well as Patty keeping me informed. Thank you all for the great job all of you did!

Lakesha W.

3 weeks ago

We had a roof leak, and the first visit didn't quite solve it, but they really came through. They sent another crew who carefully found every issue and fixed it at no extra cost. They even followed up to make sure we were satisfied and everything stayed dry. Professional, responsive, and thorough. Highly recommend! Want it shorter or more casual? Company- Forte Bank in Hartford.

Kevin S.

3 weeks ago

From talking on the phone to talking with the inspector checking the roof for any work needed And the fellas doing the repairs. 10 out of 10. Easy to talk with. Awesome at explaining what was needed and what work was done. Nancy, the field manager, who i have met with multiple times was punctual, professional and vary informative. And everyone was vary friendly.

Kathy B.

1 month ago

This is my second experience with Great Lakes Roofing. It was as wonderful this time around as the first. The crew they sent out was efficient, polite and very respectful I would recommend them to anyone. This is a first class company. They treat everyone well. Ok

Brian A.

1 month ago

Super knowledgeable and will continue to use them.

Ben G.

1 month ago

Pete and Sierra have been a joy to work with. They are very responsive with communication and are very dependable getting people on site if there is an issue.

Ryan Van Z.

1 month ago

I hired Great Lakes Roofing to re-roof one of my larger buildings and I couldn’t be happier with the result. Their pricing was competitive, their communication was excellent, and they followed through on everything they promised. Everyone I spoke with — Darci, Steve, and the job foreman — were professional, responsive, and provided clear answers to all my questions. The crew worked efficiently and left the site clean. I would absolutely use Great Lakes Roofing again and highly recommend them.

Kevin V.

1 month ago

Had them come out to repair sections of our asphalt roof that came off during a big storm at Park Elementary School. They came out measured for shingles then tarped roof to prevent further water damage. They do excellent work and very professional from point of contact to finishing up. I would highly recommend them for our future issues. Thanks

C E.

2 months ago

GLR has been servicing all of our Credit Union branches for years now. From roof reapirs to brand new flat top roof installation, I couldn't be happier with the service they provide and will continue using them for years to come. Edit 9/28/26 : They continue to impress, thank you for taking care of us!

Phillip A.

2 months ago

Randy was easy to work with, knowledgeable and responsive.

John G.

2 months ago

Great Lakes Roofing is a great company. Always a quick reply. Very knowledgeable staff and pricing is very reasonable. They do not sell you what you don't need and their skilled technicians do a quality job.

Jodi B.

2 months ago

Alicia and Great Lakes Roofing continues to offer great service to follow up and check on our roof status of our commercial building. Had a visit from the crew for inspection and repairs were needed. They followed up and came when the weather permitted and it was done in 1/2 day. Appreciate the service and the continuous follow up!

Mikey B.

2 months ago

Great company to do business with!

More reviews

Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service.
Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.

It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for –  to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you.
And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project.
So we’re constantly making touches with every customer that we have –  throughout the process.

We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow.  For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.

To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.