Commercial Roofing Customer Reviews

Excellent

Great Lakes Roofing Corporation

Based on 287 reviews

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Logan Van H.

Jesse M.

Solid guys. Quick response.

Staci M.

Our church building had an old flat roof that need a lot of repair. Great Lakes Roofing was responsive and helped us maintain that roof for several years, until we made a new plan for our aging building. All staff listened to our needs, didn't try to upsell us, were prompt and effective in their work! We appreciated their efficiency and customer service in every step of the process from scheduling to the roof repair to answering questions on billing.

Adam L.

The only roofing company i have worked with that will call you back after the repairs are finished and ask if everything is great on your end. Love the people who come and do repairs very friendly and knowledable. Great Company to work with!!!!

Doug N.

I had two leaks at different areas in the plant. They were able to sneak us in last Thursday, before the big storm. Repairs were done in a prompt and professional manner. The main leak was over the main power panel for the plant. Repairs passed the wind, rain, downpour, and then snow. Great work for a fair price in a timely manner. I always get a follow up call asking if everything was done to our satisfaction. Thank you to the two-person crew that was here. 10-star work on a 5-star rating. Sincerely, D.A. Nickerson, Plant Manager.

Renee J.

★★★★★
Great Lakes Roofing has been fantastic to work with. We utilized them at our Azura location, where commercial flat roofs can be challenging due to the number of HVAC systems and equipment on the roof. The building had been vacant for years before being remodeled, so the roof required careful inspection and repair. Their team was knowledgeable, responsive, and easy to work with throughout the process. What stands out most is their follow-up and follow-through—any time an issue arises, they respond quickly and come out to Azura right away. Highly recommend their team for commercial roofing needs.

Luke K.

Great Lakes Roofing always takes care of any roof issues that we have. Their crews are responsive and work hard to find any leaks to make sure we are taken care of before they leave. New installations go smoothly and they communicate well along the whole process.

Nolte O.

very understanding and did an excellent job

Chris G.

They resolved my issues in a very timely manner given it was during the holidays did a great job no further issues

Charles B.

Pat C.

Randy has done a terrific job at ensuring I receive a quality product and detail detailing exactly what type of work has been done with my projects

NICOLE F.

Great Lake Roofing did a great job completing the work we needed done and were great about communicating changes to the schedule due to weather related delays. -BSG

Chris P

Just had a roofing job done for my business. It was clean, professional, and work was done on time. I would recommend great lakes roofing. They did the work at a reasonable price and will use them again for future projects

lisa S.

When our town had a tornado go thru, Great Lakes Roofing was the first call we received asking if we needed ANYTHING or if they could just come and check our roof, as they have done past work. Very caring and great service!

Big P.

Absolutely AWESOME experience.

We had a few issues (leaks) in our metal roof and got tired of the buckets and random drips around the building. Great Lakes Roofing had reached out via email to see if we were interested in a quote. What did we have to lose?!?!? So we scheduled an appointment for an inspection to get an idea of costs. When Nancy arrived it was a cold, rain/snow filled January day. Not exactly a great day for a roof inspection... She came back on a slightly safer day to climb up and get an idea of what work needed to get done. The initial quote for a replacement was stupid expensive. But not as much as we had thought. The price of actually patching and repairing what was bad sounded great! When the guys came to do the actual repair they were way faster than we had thought it would be. They did fantastic!!! We also haven't noticed any drips or leaks all throughout the building since they were in.

Highly recommended!

Brian F.

Great customer service and professional workmanship.

More reviews

Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service.
Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.

It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for –  to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you.
And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project.
So we’re constantly making touches with every customer that we have –  throughout the process.

We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow.  For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.

To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.