Commercial Roofing Customer Reviews

Excellent

Great Lakes Roofing Corporation4.8

Based on 296 reviews

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Hans S.

19 hours ago

GLRC recently replaced all of our gutters and downspouts, adding thermal wiring for wintertime. Quality of materials and workmanship are the highest level possible! Guys were great to work with and completed the job on time. Would highly recommend to everyone for any roofing needs.

Desmond S.

2 weeks ago

The team came out and completed the work in one day and helped us salvage a bad situation without full replacement

Denise W.

3 weeks ago

My roof was leaking; I have a business that works with disabled adults they moved things around so they could help me resolve the problem in an extremely fast time allowing my wheelchair participants access to the entire building. Thank you

gordon H.

3 weeks ago

Never again three thunderstorms dollars leak not fixed we're there for twenty five minutes going to take to small claims court please do yourself a favor

Dean W.

3 weeks ago

had Steve give estimates to repair leaks in roof

Cory C.

4 weeks ago

they are super friendly and will maintain any repairs they've done to ensure consistent quality.

Steve M.

1 month ago

Kevin and Mike worked on a project at our Church. They were great; polite, explained what they were doing, were patient and answered all my questions. They even left the area cleaner than when they started.

Steve D.

1 month ago

These guys showed up and got right to work! They did a great job and fixed our leak asap!!

Heather S.

1 month ago

Kevin H.

1 month ago

With all the rain our organization had to utilize GLRC to assist with a small leak on a commercial building. They came out 24 hours after the report was initiated. Two techs diagnosed the problem and had us fixed in a little over an hour. The crew was professional, arrived early than expected, and let me know how they fixed the repair before leaving. The GLRC team called back the following day after an overnight rain to confirm the leak was fixed.

Logan Van H.

1 month ago

Jesse M.

2 months ago

Solid guys. Quick response.

Staci M.

2 months ago

Our church building had an old flat roof that need a lot of repair. Great Lakes Roofing was responsive and helped us maintain that roof for several years, until we made a new plan for our aging building. All staff listened to our needs, didn't try to upsell us, were prompt and effective in their work! We appreciated their efficiency and customer service in every step of the process from scheduling to the roof repair to answering questions on billing.

Adam L.

2 months ago

The only roofing company i have worked with that will call you back after the repairs are finished and ask if everything is great on your end. Love the people who come and do repairs very friendly and knowledable. Great Company to work with!!!!

Doug N.

2 months ago

I had two leaks at different areas in the plant. They were able to sneak us in last Thursday, before the big storm. Repairs were done in a prompt and professional manner. The main leak was over the main power panel for the plant. Repairs passed the wind, rain, downpour, and then snow. Great work for a fair price in a timely manner. I always get a follow up call asking if everything was done to our satisfaction. Thank you to the two-person crew that was here. 10-star work on a 5-star rating. Sincerely, D.A. Nickerson, Plant Manager.

Renee J.

3 months ago

★★★★★
Great Lakes Roofing has been fantastic to work with. We utilized them at our Azura location, where commercial flat roofs can be challenging due to the number of HVAC systems and equipment on the roof. The building had been vacant for years before being remodeled, so the roof required careful inspection and repair. Their team was knowledgeable, responsive, and easy to work with throughout the process. What stands out most is their follow-up and follow-through—any time an issue arises, they respond quickly and come out to Azura right away. Highly recommend their team for commercial roofing needs.

More reviews

Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service.
Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.

It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for –  to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you.
And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project.
So we’re constantly making touches with every customer that we have –  throughout the process.

We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow.  For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.

To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.