Commercial Roofing Customer Reviews

Excellent

Great Lakes Roofing Corporation

4.7

Based on 204 reviews

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Brionna Zielinski

Anthony and George were amazing to work with. Both very polite!

Tyler Farrell

This company is absolutely the best company i have worked with in a while. They were very reliable and great at communication. I would recommend them 10/10 times. Great work and Darci is the absolute best!

Amanda Hipp

The service was lined up quickly, the leak repaired, and staff was friendly and knowledgeable. Thank you.

Dan Papiernik

My experience with Great Lakes Roofing has been nothing but wonderful. We had a leak on our school roof that I found in the early afternoon. We were expecting major rain coming the next day and I contacted Darci at GLR. A crew was dispatched that afternoon and repairs were made, Thanks for the great service!

Tony Pink

Austin Henneberry

Cannot say enough good things about the professionalism of the operations, repair and sales team. Have used them several times over the last 4 yrs!

Jesse Rankin

The process of getting our roof replaced was easy and work completed was second to none. David and Karlie were easy to work with and made the process seamless. The roof itself was done in a timely manner and very professionally, plus it looks great!

Matt Waterstradt

Great job on my rubber roofing project.Thanks

Vibra Flight Systems

Awesome work with amazing customer service.Would definitely recommend!

Andy T

Great experience all around. I liked their detailed estimate that listed everything they would do down to the detail.

Paula Brewer

Great Lakes Roofing was a pleasure to work with from scheduling to repairs made. Work was done in a timely manner and they came as scheduled - no delays.

Kayla Weiss

Was available to fix our roof quickly and had great communication!

McKayla Pahl

One of the drivers turned with a truck and trailer and almost hit my jeep in Appleton area. Called it in and complained. Definitely need to check how the drive.. But they handled the situation well so I give the company some credit.

Gerardo Flores

I have been managing facilities maintenance for many years and kept changing roofing contractors for different reasons. Once I ran into Great Lakes Roofing everything that I had envision a roofing company should provide, they had it. The prompt response to emergency repairs, great customer service, and great quality on their repairs. They have recently completed a membrane install to a large section of our metal roof and their crew was prepared and organized during the entire project. When a roof company says that no project is too small or too big for them, Great Lakes Roofing actually means it.

Randy Sepulveda Negron

Great Lakes Roofing does quality work! They completed our project in a timely manner. We were also always informed if there were any changes in schedule because of weather. Thank you for everything guys!

Tracy Marschall

Fast response and friendly customer service. Would recommend if you are needing work done on your roof.

More reviews

Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service.
Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.

It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for –  to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you.
And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project.
So we’re constantly making touches with every customer that we have –  throughout the process.

We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow.  For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.

To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.