Our Sales leaders believe in our process as a service to our customers. You can hear what they think of it in the following video. Below the video, check out Google reviews from actual commercial roofing customers.
Reviews Straight From Our Customers
You don’t have to take our word for it. Read Google reviews from real commercial roofing customers across the Midwest reflecting service from each of our branches
Great Lakes has always taken great care of our roofing needs. Alicia and Greg are top notch, very good at communicating and letting us know what is going on and getting crews on sight quickly.
Marsha Oberg
Chestnut Center for the Arts in Marshfield, WI is so pleased that Great Lakes contacted us to replace the roof on our 100-year-old historic building. They were professional, willing to answer any questions we had and very helpful. They let us know in advance of where they would be working on the building so we could let the public know. Even with a city-wide event happening they were able to adjust and complete the project.
Hakuna Matata Fishing
Great lakes roofing is great, came right away covered roof to stop further damage been done. Replaced the motel roof and balcony roof in few days. Highly recommend Great Lakes Roofing
Damian Stillman
Absolutely satisfied with the work that Great Lakes roofing corporation did for our business. David Kaufman and Karlie Harris were amazing to work with, kept in contact with me throughout the years, we started off getting repairs done on our roof, and then we decided to do the whole roof, so we built a great relationship throughout the years. Not only is it amazing work when the job is done, they come back out and inspect it again to make sure that they are satisfied. Awesome people awesome crew two work with.
Tom Ostrowski
Great and quick service. Kept informed on when techs were arriving. Very friendly.
Robert Marquardt
Great company to work with.
Lynne Schley
We have had an exceptional experience with GLR. From the sales people Randy and George to Joes team of roofers our project was professional, efficient and flawless. Our new roof is exactly what we had hoped for!
roger w
Great Lakes Roofing did a fantastic job. I have a residence which has a very low pitch roof. I had a friend who recommended them so I had them come to give me an estimate. They explained everything about the new roof and answered all my questions. When they installed the roof they took time out to go over the process. Everything was perfect! I highly recommend Great Lakes!
Rays TV Appliance
Very professional and been working with Great Lakes for years! Good people and always their to help my business!
Chuck Kaufman
Barbara Russell
They are a great company to work with and we highly recommend them...they explain the bid that they submit, no pressure, very reliable, prompt replies and follow up on the completed job to make sure that you are satisfied with their work.
John Leidel
I am extremely satisfied with the work completed on my roof and gutters. The team exceeded expectations by addressing additional issues with my porch roof. I highly recommend Great Lakes Roofing for their exceptional service.
Jody Lueck
Great Lakes Roofing has handled our roofing needs for our Center and our flat roofs on the church. They are professional, provide quality and timely service. Thank you!
Jim Mokwa
Great Lakes Roofing is a great company to work with. Quick call backs. Fast response times to roof issues. Team members always want to make sure we understand the repairs needed.
Jerry Holtermann
We have used Great Lakes Roofing for the past 5+ years. They have always been very professional and timely. The work crews are easy to work with and always do a great job no matter how big or small the job is.
Lang Lee Lee
Good professional roofers. We have used them over the past few years for our commercial properties.
Our Sales leaders believe in our process as a service to our customers. These satisfied customers have continually provided references and word-of-mouth recommendations that serve as witnesses to our quality. You can hear what they think of it by watching the video above. The following is an approximate transcription of that video.
Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service. Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.
It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for – to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you. And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project. So we’re constantly making touches with every customer that we have – throughout the process.
We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow. For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.
To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.
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