Commercial Roofing Customer Reviews

Excellent

Great Lakes Roofing Corporation4.8

Based on 343 reviews

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Ryan Van Z.

2 days ago

I hired Great Lakes Roofing to re-roof one of my larger buildings and I couldn’t be happier with the result. Their pricing was competitive, their communication was excellent, and they followed through on everything they promised. Everyone I spoke with — Darci, Steve, and the job foreman — were professional, responsive, and provided clear answers to all my questions. The crew worked efficiently and left the site clean. I would absolutely use Great Lakes Roofing again and highly recommend them.

Kevin V.

3 days ago

Had them come out to repair sections of our asphalt roof that came off during a big storm at Park Elementary School. They came out measured for shingles then tarped roof to prevent further water damage. They do excellent work and very professional from point of contact to finishing up. I would highly recommend them for our future issues. Thanks

C E.

5 days ago

GLR has been servicing all of our Credit Union branches for years now. From roof reapirs to brand new flat top roof installation, I couldn't be happier with the service they provide and will continue using them for years to come. Edit 9/28/26 : They continue to impress, thank you for taking care of us!

Phillip A.

1 week ago

Randy was easy to work with, knowledgeable and responsive.

John G.

2 weeks ago

Great Lakes Roofing is a great company. Always a quick reply. Very knowledgeable staff and pricing is very reasonable. They do not sell you what you don't need and their skilled technicians do a quality job.

Jodi B.

2 weeks ago

Alicia and Great Lakes Roofing continues to offer great service to follow up and check on our roof status of our commercial building. Had a visit from the crew for inspection and repairs were needed. They followed up and came when the weather permitted and it was done in 1/2 day. Appreciate the service and the continuous follow up!

Mikey B.

2 weeks ago

Great company to do business with!

Rob M.

2 weeks ago

We got great service from Great Lakes Roofing. They accommodated us into their schedule to address our immediate needs. They had reasonable pricing and when the work was done the provided photos of everything. 100% would recommend in the future.

Michael G.

2 weeks ago

Christian from Great Lakes was super communicative and did a great job on some patching I needed at a warehouse that has a TOP roof. Highly recommend...

Shannon

3 weeks ago

We have used Great Lakes Roofing on multiple occasions with the service being top notch each time. Highly recommend.

Paul R.

3 weeks ago

Great Lakes Roofing was punctual, friendly and did the job in a timely manner!

A Google U.

3 weeks ago

A Google U.

3 weeks ago

Used many times in the past for repairs and they have always done a great job. Quick to respond and get out to get the job done. Sierra and Pete are great to work with.

Bob R.

4 weeks ago

Had to have repair work completed from the recent tornado and they did a great job taking care of everything. All of the staff from sales to the actual installers were very professional and did a great job in communicating with me. They quoted a price and even with some unexpected additional work were right on budget. Would definitely recommend them for your roofing work.

Duane K.

1 month ago

you did a great job workers were friendly and took time to clean up everyday Thanks for the great job done

Leo W.

1 month ago

Great Lakes Roofing was very responsive to our needs at Congregational United Church of Christ in Neenah WI following tornado damage. They quickly repaired holes in the sanctuary roof and made a temporary weathertight covering for the broken steeple skylight.

More reviews

Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service.
Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.

It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for –  to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you.
And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project.
So we’re constantly making touches with every customer that we have –  throughout the process.

We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow.  For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.

To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.