Commercial Roofing Customer Reviews

Excellent

Great Lakes Roofing Corporation4.8

Based on 304 reviews

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Lori L.

5 days ago

Great response back on any questions we had!

Josh L.

5 days ago

I've used Great Lakes repeatedly at my multiple businesses and buildings. They've always done a great job and any small issues that do arise are promptly taken care of.

Paul D.

2 weeks ago

They do amazing work. there service people are very great at finding leaks and fixing them.

Phil G.

2 weeks ago

Great Lakes Roofing has been a trusted partner to us for over 25 years. I can always count on their team to a complete any project big or small quickly and efficiently. Mario and Cole were great! Thank you again!

Mathew F.

2 weeks ago

Great Lakes repaired a drain and channel. They have been making repairs to our roof and doing a nice job of chasing leaks

Louie A.

2 weeks ago

I had an outstanding experience working with Great Lakes Roofing Corporation on our commercial flat roof in Kenosha. From my very first conversation with Anthony “Tony” Lloyd, I felt completely comfortable and confident. Tony took the time to listen when I explained the existing standing water issue that had previously damaged the membrane. He recommended a full roof replacement as the solution, and his professionalism and straightforward approach gave me such confidence that I paid for the entire project upfront.
The crew did an excellent job installing the new reinforced membrane system. The work was clean, professional, and safety-conscious. I was particularly impressed with the quality of the installation and the peace of mind that comes with the 25-year manufacturer’s warranty and the 20-year labor warranty from Great Lakes Roofing.
After the project was completed, I noticed the standing water was still present in the low area. Tony had assured me that if the water caused any issues with the new membrane, it would be covered under warranty. Shortly afterward, Christian Hartwig, my assigned account manager, proactively reached out to follow up on the project. When I explained the situation, he immediately took ownership and committed to thoroughly investigating the issue to make sure it is properly resolved.
Overall, Great Lakes Roofing is a professional, trustworthy company that stands behind its work. I would confidently recommend them to other commercial property owners in Wisconsin. I’m very pleased with the experience and feel confident that Christian will ensure this remaining detail is handled correctly to our full satisfaction.

James G.

3 weeks ago

They were professional at every step. Here when they said they would be here and the job was done in a timely matter. We appreciate roofers they have a very tough job. Not only working hard but trying to stop water and gravity is a tall task. Thanks, Great Lakes Roofing.

WISPI

Larry P.

3 weeks ago

Every aspect of our roofing project was a good experience, thanks to Great Lakes Roofing. The crew showed up on time and worked very hard to get our roof replaced in what felt like record time. Our roof looks great and we are very pleased. Our project manager Greg was fantastic to work with, as was Alicia. Thank you Great Lakes!

Darryl M.

3 weeks ago

Cameron G.

3 weeks ago

I have utilized Great Lakes Roofing for commercial roof work. Communications, customer service, and install team is great across the board.

Hans S.

3 weeks ago

GLRC recently replaced all of our gutters and downspouts, adding thermal wiring for wintertime. Quality of materials and workmanship are the highest level possible! Guys were great to work with and completed the job on time. Would highly recommend to everyone for any roofing needs.

Desmond S.

1 month ago

The team came out and completed the work in one day and helped us salvage a bad situation without full replacement

Denise W.

1 month ago

My roof was leaking; I have a business that works with disabled adults they moved things around so they could help me resolve the problem in an extremely fast time allowing my wheelchair participants access to the entire building. Thank you

gordon H.

2 months ago

Never again three thunderstorms dollars leak not fixed we're there for twenty five minutes going to take to small claims court please do yourself a favor

Dean W.

2 months ago

had Steve give estimates to repair leaks in roof

Cory C.

2 months ago

they are super friendly and will maintain any repairs they've done to ensure consistent quality.

More reviews

Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service.
Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.

It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for –  to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you.
And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project.
So we’re constantly making touches with every customer that we have –  throughout the process.

We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow.  For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.

To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.