Commercial Roofing Customer Reviews

Customer Service is Key at GLRC

Our Sales leaders believe in our process as a service to our customers. You can hear what they think of it in the following video.
Below the video, check out Google reviews from actual commercial roofing customers.

Reviews Straight From Our Customers

You don’t have to take our word for it.
Read Google reviews from real commercial roofing customers across the Midwest reflecting service from each of our branches

Katherine F.
I have tried three different roofing companies and Great Lakes were the first ones to actually figure out where our roof leak was coming from. So glad that it is finally fixed. Thanks Great Lakes. Very nice to work with you.
Scott S.
Great Lake Roofing knows how to do the right job and what their customers need in a roof. There crew did an excellent job on our roof their employees very helpful and nice to work with. And the follow up is great if you have any issues. Call them with your roofing needs. Holmen Locker Meat & Market
Ben G.
j G
We have worked with Great Lakes Roofing for a few years and have only had positive experiences. They replaced a 27,000 sq. ft. roof on one of our buildings this year and will be doing another 30,000 sq. ft. roof next year.

They are professional, here when they say they will be ,and clean up after themselves.

Great company to work with.
Phil G.
Great Lakes Roofing has been a trusted partner to us for over 25 years. I can always count on their team to a complete any project big or small quickly and efficiently. Mario and Cole were great! Thank you again!
Jenny C.
We were very happy with the service provided by Great Lakes Roofing Corp on our company building. They were able to identify our problem and offer a solution that other companies have not provided. The technicians were very friendly, thorough and communicative.
Andrew S.
Great Lakes Roofing has everything you want in a vendor partner: responsive with their communication and service, easy to work work and high-quality workmanship. You can trust them to treat you right and get the work done.
Davide O.
We hired Great Lakes Roofing for an industrial roofing project and were very satisfied with the results. The work was completed on schedule and met the quality standards we expected. Communication throughout the process was clear, and the team handled the job efficiently. Overall, a reliable contractor for industrial roofing projects.
eric w
Great lakes did a couple of roofs for us Did a great job on all of them and stayed with in the quoted amount and did it in a timely manner great to work with
Michael R.
Roof looks great and was done in a week. We are pleased with the workmanship. Some landscaping was not put back wherein was when used to hold down their tarps.
Bridget G.
Always very timely. We have 4 commercial businesses with lots of compressors and heating units on the roof. Always come to the rescue when we call.
brandon K.
They did a great job communicating with me throughout the process and I would recommend Great Lakes Roofing
Rick P.
The folks at Great Lakes Roofing do solid work. They are responsive, follow-up, deliver quality work on site, stand behind their work, and offer fair pricing. We recently worked with them on a sky light replacement, the project was completed in less than the promised time and for the quoted price. While on the roof, they also completed repairs on issues observed without being asked!
Kevin D.
Very professional and a pleasure to work with. From the inspection and preventative maintenance recommendations, to the actual repairs.
Dan L.
Excellent customer service. The crew checked in when starting the project, and showed me the repairs when completed. Friendly, experienced, and knowledgeable.
Troy V.
Our church has had the privilege of working with Great Lakes Roofing for many years, and they have consistently exceeded our expectations. Their team delivers top-quality workmanship on every project.

In addition to their work and reliability, I appreciate their approachable and friendly manner. They take the time to listen, communicate clearly, and ensure that every detail is handled with care and integrity. It’s clear they take great pride in their work and genuinely value long-term relationships.

We’re grateful for their ongoing partnership and the excellent results they’ve provided for our church over the years.

Customer Service is Key at GLRC

Our Sales leaders believe in our process as a service to our customers. These satisfied customers have continually provided references and word-of-mouth recommendations that serve as witnesses to our quality.
You can hear what they think of it by watching the video above. The following is an approximate transcription of that video.

Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service.
Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.


It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for –  to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you.
And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project.
So we’re constantly making touches with every customer that we have –  throughout the process.

We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow.  For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.

To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.