Commercial Roofing Customer Reviews

Customer Service is Key at GLRC

Our Sales leaders believe in our process as a service to our customers. You can hear what they think of it in the following video.
Below the video, check out Google reviews from actual commercial roofing customers.

Reviews Straight From Our Customers

You don’t have to take our word for it.
Read Google reviews from real commercial roofing customers across the Midwest reflecting service from each of our branches

Great Lakes Roofing Corporation
Excellent
4.7
Based on 189 reviews
review us on
Tracy Marschall
Tracy Marschall
Fast response and friendly customer service. Would recommend if you are needing work done on your roof.
Sala Dining
Sala Dining
GLR has taken care of the roof here at SALA for 23 years. They have been honest, accurate, and easy to work with the whole time. They always do a thorough job and have fare pricing. I highly recommend.
Jim Wehrli
Jim Wehrli
Working with Great Lakes Roofing over the past 7 years has been amazing! Being a facilities leader at one giant site with roofing on 22 buildings all attached to each other over the last 110 years, GLR was always prompt with emergency calls for leaks to full roofing re[placement projects. The Techs were always very knowledgeable and helpful. I would HIGHLY recommend GLR for ALL of your roofing needs.
Clearview Supper Club
Clearview Supper Club
Job well done! Very professional, Joe answered all questions with patience. Staff was courteous, knowledgeable, worked hard and cleaned up after every work day. We’re very happy with everything!
Aqua Well
Aqua Well
We cannot say enough great things about our experience with Great Lakes Roofing! From start to finish - the knowledge, communication and hard work from each person involved was top notch. Aqua highly recommends Great Lakes for any roofing project.
Joe B JR.
Joe B JR.
I had Matt and his crew redo my commercial roof in McFarland. They did a great job. As in most projects things come up that you don’t expect and Matt took care of them all and kept me informed along the way. I would highly recommend Matt and his team to anyone.
Julie/Joe Steinke
Julie/Joe Steinke
Great, friendly customer service. The technicians that were sent to do the job were very efficient, hard working and professional. They got the job done in a timely manner and were extremely thorough. Very happy with our experience.
Alin Hix
Alin Hix
The whole process went well from quoting to following up. The workers communicated well and did great work. 100% satisfied.
Dan Anheuser
Dan Anheuser
Great company from sales, to scheduling, to installation. They are local. Anthony & Shane were great to work with. Thank you!!
Green Bay Community Theater
Green Bay Community Theater
They were fast and on top of things. We had a few leaks that appeared during a storm and they were able to locate the issue and fix it the next day.
Riverview Baptist Church
Riverview Baptist Church
We are thankful for the faith service of Great Lakes Roofing Corporation. They have been great at maintaining our flat roof for a very old downtown building. They have always been quick and professional with exceptional communication. Great Lakes Roofing has earned our business and our loyalty. Thank you!
david corbliss
david corbliss
Great Lakes office staff and field workers were very easy to work with. Their workmanship was excellent and their inside team was very pleasant and thorough.
Bob Reider
Bob Reider
All of the staff from sales to the actual installers were very professional and did a great job in communicating with me. They quoted a price and even with some unexpected additional work were right on budget. Would definitely recommend them for your roofing work.
Brian mattmiller
Brian mattmiller
Great communication from the office and constant updates from the technicians doing the work. Definitely would recommend them for large building projects.
Douglas McIlvain
Douglas McIlvain
Did an excellent job on sealing up a few leaks. When one came back they came back and fixed it. Would use them in the future.
Lee Akin
Lee Akin
We have a commercial flat roof and they have done good work on it several times now. Prompt, pleasant and very communicative.
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Customer Service is Key at GLRC

Our Sales leaders believe in our process as a service to our customers. These satisfied customers have continually provided references and word-of-mouth recommendations that serve as witnesses to our quality.
You can hear what they think of it by watching the video above. The following is an approximate transcription of that video.

Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service.
Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.


It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for –  to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you.
And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project.
So we’re constantly making touches with every customer that we have –  throughout the process.

We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow.  For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.

To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.