Our Sales leaders believe in our process as a service to our customers. You can hear what they think of it in the following video. Below the video, check out Google reviews from actual commercial roofing customers.
Reviews Straight From Our Customers
You don’t have to take our word for it. Read Google reviews from real commercial roofing customers across the Midwest reflecting service from each of our branches
I had my roof replaced after many years. It was in really bad condition. The shingles had delaminated and my sunroom roof was near the end of it's life. Devin and the guys from Great Lakes Home Remodeling came through and completely removed everything! They upgraded my roof to a whole new roofing system, complete with barrier protection, vents and ridges. They did an excellent job including cleaning up afterwards and making sure to protect plants before. I would definitely recommend Great Lakes Home Remodeling! D. Allen
Tasha B.
Great Lake Roofing did an exceptional job! They had a fast response, quick turn around time, and kept work site nice and neat!. I will definitely use this company again for any future needs.
Tricia F.
Karlie and David were wonderful to work with. They were both professional and communicative with the estimate and scheduling repairs of our gutters.
Troy R.
Troy R.
Alan R.
Great communication. Happy to have a roof that we no longer have to worry about every time it rains/snows!
Gf M.
The crew from Great Lakes Roofing were great. Everything was explained to me during the quoting and repair stages of the process. I would use them again for any repairs I need on my commercial building. Thanks GLR.
Ray M.
I have used Great Lakes roofing for some time to repair and maintain the roof at our town hall and fire department. Always easy to work with and on time. Will continue to use them as needed.
David H.
Great Lakes Roofing did an excellent job with our roof repairs. Christin, Matt and the team were easy to work with and are very professional and knowledgeable.
Colleen W.
Excellent company to do business with! They provided a very detailed and competitive bid for our roofing project, kept us informed during the project and, completed it faster than anticipated. We would highly recommend!
eric N.
The fast service times are definitely appreciated when we have a leak that pops up. Will continue to rely on Great Lakes to take care of our properties
Mike B.
Nick R.
We have had roof leaks for years and unfortunately our original builder could never find a permanent solution - post warranty. I am extremely satisfied to report Great Lakes Roofing has solved our leaks. We have had some significant rainstorms this year and NO LEAKS! Thank you!
Chaz H.
The whole process was great - from the initial assessment and quote to the team coming out to do the work! Very fair price and did not try to sell services we didn't need.
Kevin
Roof repair was done well and as quoted.
Dimitrios G T.
Shane was a pleasure to work with - she organized everything we needed to get the repairs done for our restaurant's roof. Great Lakes Roofing has a great process in place - they examine everything, show photos of the areas that need attention, and offer a variety of solutions customized for each specific client.
I'd highly recommend this company, and will be using them in the future for anything related to our roof.
Our Sales leaders believe in our process as a service to our customers. These satisfied customers have continually provided references and word-of-mouth recommendations that serve as witnesses to our quality. You can hear what they think of it by watching the video above. The following is an approximate transcription of that video.
Great Lakes Roofing has been in business for well over 40 years. One of the biggest reasons why we’ve been in business is because of our customer service. Customer service is one of our company pillars at Great Lakes Roofing. That means that not only do we put an emphasis on it, but we train and we have a company pillar focused on customer service.
It’s not just about product; everybody has the “best” product. It’s really the process of what we do, from start to finish, when we look at a roof to come up with a customized project to fit the needs of not only the customer but the roof itself. From an inside salesperson talking to a customer making sure that they understand what they’re looking for – to our outside sales going out and making sure that customer understands the full process of how Great Lakes goes about getting that roof put on. And then [the project] goes over to our operations side where we use the best products in the market that we feel will last the longest. We put warranties on [the roof] that are going to last for you. And then, even when we’re done, we follow back up to make sure that the customer is completely satisfied with that project. So we’re constantly making touches with every customer that we have – throughout the process.
We’ve had multiple repeat customers. We’ve had multiple customers who give us the feedback, the references, and the reference letters that help us grow. For 41 years we’ve been able to live off getting that recommendation from our customers and getting those reviews that are going to show what Great Lakes is about and how we put on roofs.
To me, Great Lakes Roofing is a customer service-oriented company that puts on one hell of a roof! You can probably find a neighbor really close to your business that’s already done a project with us and ask them. And I know what the answer is going to be… – they’re going to be happy.
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